Gold Selection Exchange Policy

Bechara Issa Jewelry will gladly exchange any item purchased from its store within 30 days of purchase. Items purchased from our website may only be exchanged by visiting our shop. Items can only be exchanged for similar product category of equal or greater value. Products must be returned in a new, unused state and in perfect condition.

  •  No exchange for customized or engraved items.
  •  No exchange for seasonal items (such as Valentines’ and Mother’s day collection).
  •  Watches can only be exchanged for watches and accessories.
  •  Watches must be unworn, unaltered and in original condition  to be accepted for exchange.
  • Exchange is valid for 30 days and single use.
  • Note: No refunds. No exchange for raw material such as gold bars, pounds or any similar product. Watches and accessories cannot be exchanged for jewelry.

Diamond Selection Exchange Policy

Bechara Issa Jewelry will gladly exchange any item purchased from its store within 30 days of purchase. Items purchased from our website may only be exchanged by visiting our shop. Diamond Items can only be exchanged for diamond products of equal or greater value. Products must be returned in a new, unused state and in perfect condition.
First Year Of Exchange: Exchange for 90% of the product’s value from the date of purchase.
Second Year Of Exchange: Exchange for 80% of the product’s value from the date of purchase.
All Exchanged items must be in good condition with all original certificates and accessories.

  •  No exchange for customized or engraved items.
  • No exchange for seasonal items (such as Valentines’ and Mother’s day collection).
  •  Watches can only be exchanged for watches and accessories.
  • Watches must be unworn, unaltered and in original condition to be accepted for exchange.
  • Exchange is valid for 30 days and single use.
  • Note: No refunds. No exchange for raw material such as gold bars, pounds or any similar product. Watches and accessories cannot be exchanged for jewelry.